If you decide not to complete a course or Specialization that you've paid for, Coursera may be able to refund your payment depending on our refund policies.
If you start a free trial, the free trial begins before you are first charged, so there are no payments to be refunded. You can't get a refund for any payments made after your free trial ends.
In most cases, if you pay for a Course Certificate, you can request a refund within 2 weeks (14 days) after your payment.
If you pay for a Course Certificate when pre-enrolling for a course that isn’t available yet, your two-week refund period begins on the start date of the course.
Once you have earned your Course Certificate, you are no longer eligible for a refund, even if you earn your Certificate within the two-week refund period.
If you pay by course for a Specialization, the refund policies for course payments apply to each course payment you make.
If you pre-pay for a Specialization, you can request a full refund up to two weeks after your payment date.
If you pre-enroll and pay before the first course in the Specialization begins, you can request a refund up to two weeks after the listed start date of the first course.
You cannot get a refund for a Specialization pre-payment if you've already earned a Course Certificate for any course in the Specialization, even if you earn your Certificate within two weeks.
Unfortunately, we are not able to offer partial refunds for Specialization pre-payments. If you aren't sure you'll want to complete the entire Specialization, we recommend you pay by course.
Because all Course or Specialization subscriptions begin with free trials, you can't get a refund for a payment made on a subscription after the free trial ends.
If you don't want to pay for a subscription anymore, you can cancel the subscription. There are no partial refunds for subscriptions, so you'll need to cancel before your next payment date.
Unfortunately, we are not able to offer partial refunds for Specialization pre-payments. If you aren't sure you'll want to complete the entire Specialization, we recommend you pay by course.
Because all Course or Specialization subscriptions begin with free trials, you can't get a refund for a payment made on a subscription after the free trial ends.
If you don't want to pay for a subscription anymore, you can cancel the subscription. There are no partial refunds for subscriptions, so you'll need to cancel before your next payment date.
You'll get a confirmation email when we get your refund request.
You'll be un-enrolled from the course. If you'd like to continue in the free version of the course, you'll need to re-enroll.
It can take up to 7 days for funds to return to your account after a requested refund. If it has been longer than 7 days, contact us about the problem.
• The course is cancelled;
• The course is rescheduled to a time unsuitable to the participant;
• The participant was not offered a place in the course due to course over subscription;
• Takes time off during the course unless prior agreement;
• Leaves before the course is finished;
Substitutions of the registered course may be made prior or maximum within one day of the Program commencement. The fees will be transferable to the new course and the difference amount of the new course will be charged.
Any refunds will be made onto the original mode of payment; e.g. if you made a payment using your Debit / Credit card, then the refund will be made back to your Debit / Credit Card.